Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Our Identity
Who We Are
Florida Healthcare Collective is a licensed nurse registry operating under Florida Statute Chapter 400, Part III. We connect patients and families with independent, credentialed healthcare professionals — including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and Home Health Aides (HHAs) — for in-home care services.
As a nurse registry that coordinates healthcare referrals and handles protected health information in connection with those services, Florida Healthcare Collective is a HIPAA-covered entity and is subject to the HIPAA Privacy Rule (45 CFR Part 164) and Security Rule. This Notice applies to all protected health information we create, receive, maintain, or transmit in connection with our services.
Uses & Disclosures
How We May Use and Disclose Your Health Information
The following categories describe the ways we may use and disclose your protected health information. Not every use or disclosure in a category will be listed, but all of the ways we are permitted to use and disclose information will fall within one of the following categories.
Treatment
Payment
Healthcare Operations
Required by Law
Public Health Activities
Abuse, Neglect & Exploitation
Health Oversight
Emergency Situations
Business Associates
Workers' Compensation
Your Authorization
Uses Requiring Your Written Authorization
Other uses and disclosures of your protected health information not described above will be made only with your written authorization. This includes, but is not limited to:
- Most uses and disclosures of psychotherapy notes
- Uses and disclosures of PHI for marketing purposes
- Sales of PHI
- Any other use or disclosure not described in this Notice
You may revoke your written authorization at any time by notifying us in writing. Your revocation will be effective except to the extent we have already acted in reliance on it.
Patient Rights
Your Rights Regarding Your Health Information
You have the following rights regarding your protected health information. To exercise any of these rights, contact us using the information at the end of this Notice.
Right to Access (Inspect and Copy)
You have the right to inspect and obtain a copy of your protected health information that we maintain. We may charge a reasonable fee for copying. We will respond to your request within 30 days. In limited circumstances, we may deny your request; if we do, you have the right to request a review of the denial.
Right to Request Amendment
If you believe that health information we have about you is incorrect or incomplete, you may ask us to amend the information. We may deny your request under certain circumstances. If we deny your request, you have the right to submit a written statement of disagreement.
Right to an Accounting of Disclosures
You have the right to request a list of disclosures we have made of your health information, other than those made for treatment, payment, or healthcare operations, and certain other disclosures. Your request must state a time period no longer than six years. We will provide the first list free of charge each year.
Right to Request Restrictions
You have the right to request that we restrict certain uses and disclosures of your health information. We are not required to agree to your request unless the restriction relates to disclosures to your health plan for services you have paid for in full out-of-pocket.
Right to Request Confidential Communications
You have the right to request that we communicate with you about your health information in a specific way or at a specific location. For example, you may ask that we contact you only by phone at work, or only by mail. We will accommodate reasonable requests.
Right to a Paper Copy of This Notice
You have the right to a paper copy of this Notice at any time, even if you have agreed to receive this Notice electronically. Contact us and we will provide a copy promptly.
Right to Be Notified of a Breach
You have the right to be notified if there is a breach of your unsecured protected health information. We will notify you without unreasonable delay and no later than 60 days after we discover the breach.
Our Obligations
Our Duties
- We are required by law to maintain the privacy of your protected health information.
- We are required to provide you with this Notice of our legal duties and privacy practices.
- We are required to notify you following a breach of your unsecured protected health information.
- We must follow the privacy practices described in this Notice while it is in effect.
- We reserve the right to change our privacy practices and the terms of this Notice and to make the new notice provisions effective for all PHI we maintain. When we make a material change, we will post the revised Notice on our website and make it available upon request.
File a Complaint
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
Get in Touch
Contact Us About This Notice
For questions about this Notice, to exercise your rights, or to request a paper copy, please contact us:
Florida Healthcare Collective is a licensed nurse registry operating under Florida Statute Chapter 400, Part III. This Notice of Privacy Practices is provided pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), 45 CFR §164.520. Effective date: May 30, 2026. We reserve the right to amend this Notice at any time. The most current version is always available on our website.
Privacy Questions?
We are happy to explain your rights.
If you have questions about how we handle your health information or would like to exercise any of your HIPAA rights, our team is here to help.